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→ 2 Test Users from Gofore on Thursday, 06.04. and Tuesday, 12.04.
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Agenda
Define what you will test
Set up Test Session
Prep the user and let them consent
Testing the Onboarding site, tutorial and Simulation
Write up notes
Action list
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User Test Intro
To get the test started, we should thank them for taking time and helping us with our research.
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Question | Background | Notes |
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Do you have any questions about the recording process or what will happen to the recording afterwards? → If not, I would start recording the session. | Starting question before the recording starts. We should ask for consent on camera. | Start the recording session, if the answer is YES. |
Do you have any objections about us recording this session, including your voice and face or my colleague taking notes on the side? | If the answer is No, continue with asking questions about the personal data. | |
Please tell us a few details about you. Warm-up questions: What is your name and age? Could you please tell us about the tasks of your job and your job title? Please explain to us how a decision process would look like in your job. | Gather personal information and check if the tester fits the screener details | continue with a short onboarding text and post the link in the Teams chat. Explain what will happen next on the session. |
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After(To-do-List)
create a task list and go through them 1 by 1
if there are a lot of highlights on that list, we know which feature to redesign
evaluate your own performance
Create a to-do list with action items
improvements and why → refer to the task and question of the session
explain the problem in a “How might we” - question
add possible suggestions
should/could be improved section
create follow up Jira Tasks