Intro
Hi, _____________. My name is ___________, and I’m going to be walking you through this session today.
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Also, please don’t worry that you’re going to hurt our feelings. We’re doing this to improve the site, so we need to hear your honest reactions. If you have any questions as we go along, just ask them. I may not be able to answer them right away, since we’re interested in how people do when they don’t have someone sitting next to them to help. But if you still have any questions when we’re done I’ll try to answer them then. And if you need to take a break at any point, just let me know.
With your permission, we’re going to record what happens on the screen and our conversation. The recording will only be used to help us figure out how to improve the product, and it won’t be seen by anyone except the people working on this project.
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LEGAL
Do you have any questions about the recording process or what will happen to the recording afterwards?
START RECORDING
Do you have any objections about us recording this session, including your voice and face or my colleague taking notes on the side?
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