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Participant 1 (13/09-T.T.) | Participant 2 (14/09-P.G.) | Participant 3 | Participant 4 | Participant 5 | |
|---|---|---|---|---|---|
Age and gender: | 29 f | 37 m | |||
Location: | Italy | Germany | |||
Occupency: | Architect (Design Residential Buildings, Interior Design, 3D Modelling, Rendering) | Comm. Service Technician | |||
User testing experience and Govstack | No and No | Did surveys before just a little bit of knowledge about GovStack | |||
Experience with Digital Government Platforms: | She is using the one for Turkey for paying depth, one or two times a month. Everything went pretty smoothly, sometimes also for receiving demoghraphing document from Turkey for her residence in Italy | maybe once, two times a year not easy, often you have to do stuff analog/on paper and print etc. Often have to go to government, make appointment. | |||
Previous Constuction Permit application: | Italy just one time and it was more for the company by the directed from company. It was online construction permit. It was from the system of municipality not through the goverment. | Has knowledge, has to do it later this year. This will need support from architect/engineer. Takes up to 5 months. | |||
Device Preferences: | Computer | Mobile prefered |
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