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Participant 1 (13/09-T.T.)

Participant 2 (14/09-P.G.)

Participant 3 (15/09-I.O.)

Artun Gürkan Notes will be added on Wednesday.

Participant 4 (15/09-K.V)

Not Matching with user group

Participant 5

Age and gender:

29 f

37 m

34

39

Location:

Italy

Germany

Gokce Ada/Turkey

Estonia

Occupency:

Architect (Design Residential Buildings, Interior Design, 3D Modelling, Rendering)

Comm. Service Technician

Architect (Restoration and construction/Mostly technical drawing and design)

CTO for estonia / Responsible for technology strategy

User testing experience and Govstack

No and No

Did surveys before

just a little bit of knowledge about GovStack

Yes he conducted user research for architecture projects / No knowledge regarding GovStack

on different formats yes. - He does not know govstack.

Experience with Digital Government Platforms:

She is using the one for Turkey for paying depth, one or two times a month.

Everything went pretty smoothly, sometimes also for receiving demoghraphing document from Turkey for her residence in Italy

maybe once, two times a year

not easy, often you have to do stuff analog/on paper and print etc.

Often have to go to government, make appointment.

He has

Usually for downloading documents, h

above average, Digital heath information and for internal work. (for citizen or as a CTO)

Previous Constuction Permit application:

Italy just one time and it was more for the company by the directed from company.

It was online construction permit. It was from the system of municipality not through the goverment.

Has knowledge, has to do it later this year.

This will need support from architect/engineer.

Takes up to 5 months.

No

Device Preferences:

Computer

Mobile prefered

Both devices

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