Empathy Map - Government Decision Maker

This aggregated Empathy Map will help the Sandbox team and everyone else involved to create and work along a common understanding for the GovStack Sandbox target audience.

The Empathy Map has been set up in December 2022 with the help of 6 experts who are in contact with government decision-makers in different roles and contexts.

It should be noted that the characterisations and descriptions are hypothetical in nature and come from the personal impression of the workshop participants.

You can find more information on the why and how regarding Empathy Maps over at NN/g:
Empathy Mapping: The First Step in Design Thinking