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Participants: Artun Gürkan Jonas Bergmeier Martinez, Yolanda (Deactivated) Nico Lueck Martha Vasquez

Agenda

Topic

Time

Feedback Playbook (Martha)

  • Service blueprint benefits

  • Service and Design workflow improvements

  • Testing (QA & User Testing)

15min

Service Blueprint Djibouti Use Case
(Artun & Martha)

Questions:

  • User Groups

  • User Tasks

  • Stakeholders

  • …

20min

Service Framework Concept

10min

General Use Case (Artun)

5min

Meeting Notes: