20230521 Follow-up Djibouti and Playbook Session

Jun 21, 2023

Participants: @Artun Gürkan @Jonas Bergmeier @Martinez, Yolanda (Deactivated) @Nico Lueck @Martha Vasquez


Agenda

Topic

Time

Topic

Time

Feedback Playbook (Martha)

  • Service blueprint benefits

  • Service and Design workflow improvements

  • Testing (QA & User Testing)

15min

Service Blueprint Djibouti Use Case
(Artun & Martha)

Questions:

  • User Groups

  • User Tasks

  • Stakeholders

20min

Service Framework Concept

10min

General Use Case (Artun)

5min

 

Meeting Notes:

  • proposal from @Shukla, Ayush : Can/should valuable parts of it be embedded into to be journey or should it be an independent artifact

    • worry from @Martinez, Yolanda (Deactivated) : Complexity of this together would be too high for external stakeholders to quickly review

    • @Jonas Bergmeier pointed out it would be an extensible artifcat in an iterative process

  • service framework

    • proposal made by @Artun Gürkan

    • according to @Martinez, Yolanda (Deactivated) there is a similar approach from Ramkumar, we should take it into account

@Artun Gürkan @Jonas Bergmeier review service approach from Ramkumar Jun 27, 2023
@Artun Gürkan @Martha Vasquez review Djibouti questions with team around @Shukla, Ayush Jun 30, 2023