Page Comparison

Feedback Playbook (Martha)

• Service blueprint benefits

• Service and Design workflow improvements

• Testing (QA & User Testing)

20 Minutes 15min

Service Blueprint Djibouti Use Case
(Artun & Martha)

Questions:

• User Groups

• User Tasks

• Stakeholders

• …

20min

Service Framework Concept

10min

General Use Case (Artun)

15 Minutes

Questions (who are the stakeholders for this use case?, etc.)

5 Minutes 5min