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Goal

Observing whether the users comprehend the Govstack methodology and BBs while engaging in the USCT simulation.

Area Of Focus

Primary Focus: USCT Simulation (Onboarding and Contextual Panel+USCT Wireframes)

  • Do participants understand the conceptual BB interaction while experiencing the simulation?

  • Understanding the different roles/perspective changes

  • Clarity of the structure and flow

  • Do participants understand the complexity and the usage of BB throughout the whole process?

Secondary Focus

USCT Wireframes

  • Do the wireframes contains the expected information for users

  • If the actions are understandable by the user

Contextual Panel

  • (Will be filled after design)

Onboarding page

  • Clarity of the structure of the information

  • if there is any additional information needed on the onboarding page

(Suggestion) Two test runs:
First Testrun: starting with the onboarding page to see how long the participant will stay on the page itself to grasp the information needed to start the simulation.

Second Testrun: starting point will be the simulation itself, to see if the contextual panel is enough and we could minimise the information needed on the onboarding page.

Participants

Identifying and Recruiting the participants

Participants should be decided based on the functional scope “Policy Decision Maker” persona.

Due to their industry knowledge and network, the Governance Committee and team members such as Meelis and Nico should be in charge to identify fitting participants.

Screener

Include/exclude

Factor

Value

Comment

include

Age

30-65

Most decision makers have reached certain degree of professional maturity, higher age will raise potential fit

include

Gender

-

 

include

Language

  • English

 

include

Job

  • public sector / government servants with leading responsibilities

  • at a public sector vendor

  • politicians

or

  • people with job with daily exposure to IT sector and cloud, i.e. bank manager

 

(Recruiting process should be decided)

Running the Tests

https://sensible.com/download-files/

Type of test

Remote Moderated Usability Testing

  • Usability testing through prototype

  • Qualitative/Contextual interview

Number of tests:

Number of tests: 5 tests with 1 or 2 internal warm-up tests beforehand (See the suggestion before regarding Onboarding page)

Tools/Set-up/Roles

Tools:

  • Figma (Wireframes)

  • Microsoft Teams (Communication)

  • Confluence (Notetaking)

Time frame: 45 min

  • Possible agenda for interview:

    • 5 min introduction

    • 5-10 min onboarding page

    • 15-20 min for USCT Simulation

    • 10-20 min for Qualitative/Contextual Interview

Roles:

Will be decided later, can be change through the different interviews.

Location/Time

asdasd

Legal Considerations and Consent Form

(especially for recording)

Questions we want to ask (DRAFT)

Possible scenario etc possible script

After(To-do-List)

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