Goal
Observing whether the users comprehend the Govstack methodology and BBs while engaging in the USCT simulation.
Area Of Focus
Primary Focus: USCT Simulation (Onboarding and Contextual Panel+USCT Wireframes)
Do participants understand the conceptual BB interaction while experiencing the simulation?
Understanding the different roles/perspective changes
Clarity of the structure and flow
Do participants understand the complexity and the usage of BB throughout the whole process?
Secondary Focus
USCT Wireframes
Do the wireframes contains the expected information for users
If the actions are understandable by the user
Contextual Panel
(Will be filled after design)
Onboarding page
Clarity of the structure of the information
if there is any additional information needed on the onboarding page
(Suggestion) Two test runs:
First Testrun: starting with the onboarding page to see how long the participant will stay on the page itself to grasp the information needed to start the simulation.
Second Testrun: starting point will be the simulation itself, to see if the contextual panel is enough and we could minimise the information needed on the onboarding page.
Participants
Identifying and Recruiting the participants
Participants should be decided based on the functional scope “Policy Decision Maker” persona.
Due to their industry knowledge and network, the Governance Committee and team members such as Meelis and Nico should be in charge to identify fitting participants.
Screener
Include/exclude | Factor | Value | Comment |
|---|---|---|---|
include | Age | 30-65 | Most decision makers have reached certain degree of professional maturity, higher age will raise potential fit |
include | Gender | - |
|
include | Language |
|
|
include | Job |
or
|
|
exclude | Knowledge |
|
(Recruiting process should be decided)
Running the Tests
https://sensible.com/download-files/
Type of test
Remote Moderated Usability Testing
Usability testing through prototype
Qualitative/Contextual interview
Number of tests:
Number of tests: 5 tests with 1 or 2 internal warm-up tests beforehand (See the suggestion before regarding Onboarding page)
Tools/Set-up/Roles
Tools:
Figma (Wireframes)
Microsoft Teams (Communication)
Confluence (Notetaking)
Time frame: 45 min
Possible agenda for interview:
5 min introduction
5-10 min onboarding page
15-20 min for USCT Simulation
10-20 min for follow-up questions → Qualitative/Contextual Interview
Roles:
Will be decided later, can be change through the different interviews.
Requiting Participants
First Email:
Dear [Participant],
We are thrilled to invite you to participate in our upcoming user test! Your feedback is valuable to us and can help us improve our product. The test will take about 45 minutes and you can choose a time slot on the dates:
13.04. and 14.04.2023
https://rallly.co/p/wNfkcDqXiyZX
The test will be conducted online via Microsoft Teams, the invitation will be sent to you after you
chose a time slot.
With your consent, this session will be recorded. We want to assure you that your privacy is important to us, so we will only use the recording internally and store it for a short amount of time. Your personal information will not be shared with anyone outside the meeting.
If you have any questions, please don’t hesitate and ask us anything.
Thank you for considering this invitation, and we look forward to hearing from you soon!
Best regards,
Gofore UX-Team
Follow Up Email:
Dear [Participant],
Thank you for choosing [Timeslot]. Here is the link to our session.
[Link]
To participate in the test, you will need a laptop with a webcam, a calm environment and stable internet connection. You will be testing a clickable prototype of a product.
We appreciate your time and effort.
If you have any questions, please don’t hesitate and ask us anything.
Best regards,
Gofore UX-Team
Location/Time
asdasd
Legal Considerations and Consent Form
(especially for recording)
Questions we want to ask (DRAFT)
Possible scenario etc possible script
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