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Use Case Step

USE CASE: Unconditional Social Cash Transfer

STEP: DATA VALIDATION 

TYPE: MANUAL DATA VERIFICATION AND VALIDATION

Preconditions

(list of conditions that MUST be met in order to be able to successfully execute this process)

  1. Records of potential beneficiaries stored and accessible by the Social Welfare Ministry managers.

  2. Social Welfare Ministry managers are authenticated users and have rights to access digital registries entries.

  3. The data analysis model is ready and integrated with the Data Analysis Building Block [not yet implemented].

Data inputs

  1. Beneficiaries

    • Eligibility information of potential beneficiaries from the Digital Registry BB.

  2. Data Validation model (question)

  3. Social Welfare Ministry Manager

    • Credentials

Actors

(the people, organization, computer systems - hardware and software, and building blocks that participate in the activity)

System:

  • Consent Management BB,

  • Client Case Management BB [not yet defined].

  • Identification and Authentication BB [not yet defined].

  • Analytics and Business BB [not yet defined].

  • Artificial Inteligence BB [not yet defined].

  • Reporting and Dashboards BB [not yet defined].

Human:

  • Central level Social Welfare Ministry managers

  • Beneficiary

Normal Course (what happens if the event is triggered and the preconditions have been met)

Access Registry Records: The central level Social Welfare Ministry managers retrieve the data of potential beneficiaries from the Digital Registries BB in order to validate and verify data.

Step 1: Social Welfare Ministry Manager access beneficiary records

Access the Social Registry Information System (SRIS) to retrieve identification and eligibility information of potential beneficiaries.

Could use Shared Data Repositories or Digital Registries.

Feature: Access Registry Records
Scenario: Retrieve beneficiary records from Digital Registry BB via SRIS
  Given that the Social Welfare Ministry managers are authenticated in the Identity BB
  When they request access to beneficiary data in the SRIS through Digital Registries BB
      And the potential beneficiaries have signed a consent agreement to be notified
  Then the identification and eligibility information of potential beneficiaries are retrieved

Relevant Digital Registries BB endpoints:

  • /data/{registryname}/{versionnumber}

    • Access the list of beneficiaries for data validation.

Relevant Consent BB endpoints:

  • /service/agreement/{agreementId}/

    • Confirm that potential beneficiary has signed the agreement and can be notified about the program

Step 2. Review Records

Based on the data retrieved in Step 2, managers can review entries (Should it be done in SIRS app or on downloaded dataset (question))

Step 2.1 Prepare verification workflow

Social worker creates new workflow, that use validation rules for detecting invalid/unverified records. 

Feature: Create new workflow  
Scenario: Create workflow that verifies resources using Digital Registry BB data
  Given Social Worker can create workflows 
    And Workflow is connected to the Digital Registry BB
    And rule engine/model to verify potential beneficiaries is ready
  When Social Worker creates new workflow 
  Then New workflow is created 
    And Potential beneficiaries data can be verified 
    And Potential beneficiaries whose data is invalid or unverified can be identified.

Relevant Digital Registries BB endpoints:

  • /data/{registryname}/{versionnumber}

    • Access the list of individuals for scoring.

Relevant Workflow BB endpoints:

  • /processes (post)

    • Create new workflow

Step 2.2 Trigger automatic data verification and authentication

Social Welfare manager triggers workflow created in previous step.

This step could use Business Data Analysis BB and AI BB, however at the moment’s they’re not defined. It is assumed that the logic used for data verification was implemented in the workflow. 

Feature: Automatic potential beneficiary data validation and verification
Scenario: Execute workflow validating and verifing data 
  Given that a workflow for data validation has ben created 
    And Social Welfare Manager can trigger the workflow 
    And Social Welfare has defined list of the beneficiaries 
  When Social Welfare Manager executes workflow with list of beneficiaries 
    And potential beneficiaries signed consent 
  Then every beneficiary data is validated and verified 
    And beneficiaries that didn't pass the validation/verification are flagged

Relevant Workflow BB endpoints:

  • /processes/{processId}/start

    • Trigger Data Validation Process

  • /data/{registryname}/{versionnumber}/update

    • Flag beneficiaries as requiring data update

Step 2.3 Manual Cross-Reference and Verify Records

Cross-reference the records with multiple registry sources. Look for gaps or overlaps in the data, comparing information such as names, addresses, identification numbers, etc.

Feature: Manual Cross-Reference and Verify Records
Scenario: Social Welfare Manager manually verifies the data
  Given that the Social Welfare Ministry managers have access to the Client Case Management
     And Social Welfare Ministry has access to the multiple registries via SIRS app
  When Manager manually review the data in the system 
  Then every beneficiary data is validated and verified 
    And beneficiaries that didn't pass the validation/verification are flagged

Relevant Digital Registries BB endpoints:

  • /data/{registryname}/{versionnumber}

    • Access multiple registries to gather data about beneficiaries.

  • /data/{registryname}/{versionnumber}/update

    • Flag beneficiaries as requiring data update

Relevant Client Case Management BB endpoints:

  • At the moment this BB is not defined but it could be use to easily aggregate data from multiple registries for beneficiary and make review process easier

Step 4. Fill in Missing Gaps

Managers fill in missing gaps in the records. This could involve contacting potential beneficiaries for further information or accessing other sources of data. Updated data is stored back in the SRIS via Digital Registries BB.

Feature: Fill in Missing Gaps
Scenario: Update records with missing information in the Digital Registries BB
  Given that gaps in the data were identified 
  And Social Welfare ministry gathered missing information and resolved data discrepancies 
  When the Social Welfare Ministry managers update the missing data using the Digital Registries BB
  Then the beneficiaries data in Digital Registries BB is updated 
     And updated beneficiaries data in Digital Registries BB is awaiting validation

Relevant Digital Registries BB endpoints

  • /data/{registryname}/{versionnumber}/update

    • Used to update data flagged as not validated / verified

Step 5. Validate Collected Information:

Managers validate the collected information. This step is similar to Step 3. We’re once again checking if issues with beneficiary data are resolved and reiterate if necessary. Once all records are verified, validated, and authenticated, the managers confirm the completion of the process. This could involve:

  • Updating a status in the Digital Registry BB

  • Sending a notification to other actors

  • other activities.

This step can be executed using workflow BB, social worker can use existing workflow to once again validate data.

Feature: Finish data verification and validation process
Scenario: Trigger workflow on data validation and verification completion
  Given The data issues identified previously were defined  
    And no beneficiaries require additional data changes  
    And workflow triggered on completion was determined
  When Social Welfare Ministry Manager triggers data completion trigger
  Then Workflow is triggered 
    And all acitons that should be performed by workflow are done

Relevant Workflow BB endpoints:

  • /processes/{processId}/start

    • Trigger step completion workflow

  • /instances/{instanceId}

    • Confirm that process was done successfully

Alternative Course

(links to other use cases in case there are different ways how to solve the same use case)

[TBA]

Data output

  1. Report of data quality and completeness (Analytics and BI BB / Reporting and Dashboards) [not yet defined BBs].

  2. Identified discrepancies and gaps in the data (Digital Registries BB).

  3. Updated and validated SRIS data (Digital Registries BB).

Post-Conditions (the success criteria)

  1. The information of potential beneficiaries in the SRIS are verified and validated.

  2. All records in the SRIS are validated and approved by managers

  3. A detailed report is available for stakeholders, documenting the process and its results. [Require Analytics and Reporting]

Exceptions

(error situations)

  1. SRIS is not accessible, the process cannot be executed.

  2. No consent from beneficiaries

  3. Beneficiaries who cannot be contacted or reached for data updates

  4. Errors in workflow process

Related BBs

(working groups related to this implementation example)

Identity BB

Digital Registries BB

Workflow BB

Sequence Diagram

 Mermaid UML Diagram

sequenceDiagram

participant SWM as Social Welfare Ministry Manager

participant IDBB as Identity BB

participant DRBB as Digital Registries BB

participant CBB as Consent BB

participant WBB as Workflow BB

participant BF as Potential Beneficiary

activate SWM

SWM->>IDBB: Enter authentication data

activate IDBB

IDBB-->>SWM: Return Auth Token and Functional ID

deactivate IDBB

SWM->>DRBB: Request access to beneficiaries data

activate DRBB

loop for each beneficiary

DRBB->>CBB: Check consent agreement

activate CBB

CBB-->>DRBB: Confirm consent agreement

end

deactivate CBB

DRBB-->>SWM: Return beneficiaries list

deactivate DRBB

opt Data Validation process doesn't exit

SWM->>WBB: Create data validation workflow for beneficiaries

activate WBB

WBB-->>DRBB: Validate Digital Registry BB connection

WBB-->>SWM: Confirm new workflow created

deactivate WBB

end

SWM-->>WBB: Trigger data validation process

deactivate SWM

activate WBB

loop Each potential beneficiary

WBB->>DRBB: Validate and verify beneficiary data

alt Data Invalid

WBB->>DRBB: Flag data as requiring update

deactivate WBB

end

end

SWM->>WBB: Get process completion confirmation

activate SWM

activate WBB

WBB-->>SWM: Confirm process completed

deactivate WBB

opt Missing or inconsistend data

loop for each potential beneficiary flagged by workflow

opt Validate beneficiary data in digital registries

SWM->>DRBB: Cross-reference beneficiary data

activate DRBB

DRBB-->>SWM: Return aggregated beneficiary data

deactivate DRBB

end

opt Get missing information from beneficiary

SWM->>BF: Get missing information

activate BF

BF-->>SWM: Return missing information

deactivate BF

end

SWM->>DRBB: Update records with missing info

activate DRBB

DRBB-->>SWM: Confirm data update

deactivate DRBB

deactivate SWM

end

end

Links to Code

Provide any links to relevant code that has been developed for automated tests or example implementations

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