Messaging Building Block

Facilitates notifications, alerts and two-way communications between applications and communications services, including short message service (SMS), unstructured supplementary service data (USSD), interactive voice response (IVR), email and social media platforms.

Interactive communication services help digital applications communicate messages between users using mobile or other digital devices and other mobiles/devices/ backend enterprise applications based on specific triggering events. Based on the context and needs, the communication can be offline in the form of messages using telecom infrastructure, such as SMS, MMS, USSD, WhatsApp, Messenger, emails, social media, or live, video, audio, or chat sessions in real time. The communication may be initiated by events triggered by sensory or tracking devices, user activity or backend automation applications. The communication system may be preconfigured with indexed standard messages to automatically form and send appropriate messages based on events. Data repositories can be used to store the content of messages mediated via the interactive communication.

Meet the team

@Martin Karner

Links

Meeting Day/Time:

Meeting Link:

Messaging Project

Specification Messaging | bb-messaging

SDG Investment Framework

Messaging Slack Channel