Use Cases/E-Services

Generically designed use cases based on research and experience of community members:

• https://govstack.gitbook.io/use-cases

  • “Reference Use Cases” are abstract and generic descriptions of steps within various use case from different sectors. Building Block roles are only roughly indicated.

• Example Implementations

  • “Example Implementations” are more detailed descriptions of selected steps within a use case. They follow a common template and include sequence diagrams of how Building Blocks are being used. They still aim to be generic.

Specifically designed use cases from country engagements of one of the founding organisations of GovStack Initiative:

• High-School Graduation Certificate

  • Figma Prototype and Service Blueprint (detailed process flow with BB usage): https://sandbox.govstack.global/highSchool

• Construction Permit

  • Prototype: https://sandbox.govstack.global/constructionPermit

  • Service Blueprint: https://govstack.gitbook.io/sandbox/follow-methodology/best-practice-example-design-of-the-sandbox-building-permit-use-case/phase-2-design

• Early Warning Notifications to Citizens

  • Prototype: https://sandbox.govstack.global/earlyWarning

  • BPM: https://govstack.gitbook.io/sandbox/access-demos/early-warning-tech-demo/project-documentation#bpm

• Export Trade Incentive Scheme (in development)

Use cases which are not e-services to citizens and only partially use Building Blocks:

• Government Portal (landing page with catalogue of e-services)

• AI Chatbot