Playbook Update Proposal

Owned by Farina Owusu
Last updated: Aug 27, 2024
1 min read

Aim: Make the playbook more accessible by creating different target group specific paths through the playbook

  • we divided the target audiences into two large groups

    • managerial staff (institutional decision-makers and political/ governance advisors)

    • digital teams involved in the digitization of government services

  • The 4 groups of people, as suggested by Ramkumar, could be included into these two groups

    • Policy

    • Processes

    • Provisioning

    • Practitioner

  • Before the two different paths for the target groups begin, a few short questions guide the reader toward the correct path based on their interests.

    • Possibly linking directly to corresponding chapters

    • this sort of questionnaire/ decision tree could also be included into the GovStack website as part of “GovLearn” to direct the audience to the right resources

 

Structure for managerial level (institutional decisionmakers and political/governance advisors)

What is Digital Public Infrastructure (DPI) and how does GovStack help in building DPI?

  • General Explanation von DPG / DPI

  • What are GovStack Building Blocks?

  • … GovStack 101

  • How GovStack's governance structures ensure sustainability

Creating the right framework for GovStack adoption

  • Defining priority areas and services

  • Integrating the GovStack approach in the country's digital strategy and roadmap

  • Assessing readiness and learning needs of key actors

Getting institutions ready for the GovStack journey

  • Developing a change management approach

  • The capacity building journey

  • Training for technical and non-technical skills

Digitizing public services in the GovStack framework

  • Setting up digital teams and assigning responsibilities

  • Co-designing a scaling strategy/digitization roadmap

Exchanging

 

 

Structure for "digital teams" involved in the digitization of government services

How can GovStack enable an efficient transition to digital public services?

Creating the right framework for GovStack adoption

  • Defining a reference architecture

  • Setting up a one-stop-shop for all services

Digitizing services in the GovStack framework

  • Co-designing a scaling strategy/digitization roadmap

  • All sub pages of "design & delivery"

Staying up to date

  • Local and global knowledge management

  • Communities of practice