Agenda

Understand goals	Remind people of the project goals. Review what a good user experience means and what outcome they want to achieve Tools: Post its or discussion Outcome: Understand what is important to them	5 minutes
Discuss standards	Demo a scale of standards and assurance processes and talk about org change Present draft standard and discuss feedback or give discussion prompts Discuss what we could take forward and iterate now, what might be included in the RFP and what is future Tools: Presentation Print out standard points Post its (pink, green, yellow) Outcome: Know what scale of intervention they expect from the standards	5 minute demos 10 minute walk through 5 minutes discussion
Discuss patterns	Demo a scale of UI guidance from Figma to full design systems Discuss what we could take forward and iterate now, what might be included in the RFP and what is future Tools: Presentation Printouts of patterns? Post its Timeline to add post its to Outcome: Know what they need from a design system/pattern library	5 minute demo 5 minute walk through 5 minute discussion
Reflection	Present back what is in scope now/next/future Tools: Timeline with post it notes added. Discuss and move them Outcome: Align on opinions Draft outline of what we are working towards	10 minutes

Outcome:

Align stakeholders on what we can work on now, what goes into the RFP and what is something to work towards in the future
Get a better understanding of what they expect and need from UX/UI guidelines to inform the GovStack working group

Research questions to answer through workshop

Standards

How prescriptive should we be

Would teams benefit from a step-by-step list of actions for implementing building blocks

Do they need to assess services meet the guidelines

Should this be aimed at teams who do not have design experience

Should we assume they have the knowledge to implement accessible/responsive products already

Will they need assurance processes?

What standards should be met

Is the content simple enough

What is the make up of the teams

How much detail do the teams need

Should we outline what roles they need? or guide them on the design process / opportunities for digital

Is the team familiar with a user centred approach

Patterns

Are they using any platforms for their guidance etc?

what patterns do they need

Do they already have an existing design system or styleguides

what level of detail do they need

Do they need HTML templates and frontend components

Should we provide more content examples

How will they use the patterns

Are the patterns flexible enough

Are the patterns useful in their current form

What are the needs for a frontend

How important is a frontend bb

Workshop

Understand goals

Review the user experience goals already identified

We could run a pre-mortem kind of exercise:

We succeeded because
Challenges we overcame

Discuss what else a standard should define, for example:

Team structure
Gender and social equality
Sustainability

Review standards

Demo standards and assurance processes:

GOV.UK service standards + assurance process
Cyprus checklist style assurance
Example with no assurance?

Feedback on draft standard:

Good
Could be better
Change

How might we develop a standards process:

Now
Next (RFP?)
Future

Discuss patterns

Share examples:

Jabar Digital Service / Japan Digital Agency Figma patterns
Another example? Cyprus adapted frontend framework (bootstrap)
GOV.UK Design System

What might a minimum viable design system look like for Somalia:

Now
Next (RFP?)
Future

Questions

Who will be attending the workshop

How shall we run it, post it notes and print outs or online tools like Mural or google Docs

How engaged are they, will they have open discussions or share more through activities and prompts

Who will run the workshop

When do we need to have the materials ready for

What is our goal for the workshop

Workshop plan